International Hotel Group
How an international hotel chain delivered reliable payroll across time zones by standardising integrations at global scale while realising 3.5x ROI
Global Media & Advertising Company
Global Media & Advertising Company needed specialist Workday capability at unprecedented scale.
They turned to Epicenter to embed expertise where it mattered most, through every phase of transformation.
Programme Context
The organisation embarked on a multi‑year global Workday transformation, extending beyond HCM into finance and professional services operations. Success depended not just on technology choices, but on having the right expertise embedded across regions, domains, and phases.
- Industry: Media & Advertising Services
- Global footprint: 100k employees in 100+ countries
- Platforms: Workday HCM, Financial Management, PSA
Specialist Workday capability, embedded at scale
Our Role
Since 2023, Epicenter has supported the programme by providing specialist consultancy and staffing across Workday HCM, Financial Management and PSA, with a strong focus on integrations, data and functional leadership.
Rather than isolated project roles, Epicenter’s consultants operated as trusted members of the delivery organisation, scaling up and down as priorities shifted.
How We Supported the Programme
Functional & Delivery Leadership
- Workday Functional Leads across HCM, Finance and PSA
- Global and regional design authorities
- Country and rollout leads
- Post‑go‑live optimisation and adoption leaders
Integrations & Data Expertise
- Integration consultants supporting payroll, finance and project systems
- Data specialists covering migration, cleansing and governance
- Alignment of people, cost, margin and utilisation data across Workday domains
Consulting & Ongoing Support
- Embedded Workday consultants across programme phases
- Stabilisation, enhancement and optimisation support post‑go‑live
- Scalable staffing model aligned to programme expansion from HCM into Financials and PSA
Delivering specialist Workday capability where and when it mattered most
The Outcomes
Programme Continuity
Critical roles were filled consistently across regions and phases, avoiding delays as the programme scaled and evolved.
Domain‑Level Confidence
Deep Workday expertise across HCM, Finance, and PSA ensured decisions were made with a full understanding of downstream impact.
Sustained Momentum
As priorities shifted from rollout to optimisation and expansion, the delivery model adapted without disruption.
Epicenter is a standout recruitment partner. Their deep Workday network and proactive approach consistently deliver high‑quality candidates and a seamless end‑to‑end experience.
Simon G, Workday Director
Why it matters
Large‑scale Workday programmes don’t fail because of technology, they stall when specialist capacity can’t scale with ambition.
By combining deep Workday expertise with a flexible, embedded staffing model, Epicenter enabled the programme to move beyond implementation and realise value across people, finance, and services operations, at global scale.
